Free Basic Telephone & Email Support - Have something pop-up asking to install that you have never heard of? Is your Internet not working? These are two common questions we get asked almost every day. We cannot emphasize enough to send us an email or give us a call, we are here to help. We are big believers in addressing small problems before they become big, helping educate you along the way and saving you time and frustration.
Note: If the question cannot be addressed quickly or easily, we will then recommend either a remote service or In-shop service to help further as the free telephone and email support is reserved for basic help only.
Free Remote and In-Shop Service - We created the Unlimited Membership so you wouldn’t have to think about cost when you need help. There is no cost for our time to work on your computer remotely or In-Shop. We remind Unlimited Members to take advantage of regular cleanup services.
Note: Parts and software costs are extra and are not included in the free remote or in-shop service.
Covers 1 Computer for a Year - An Unlimited Membership covers 1 computer for a year. If you have a second computer that you wish to have Unlimited Remote and Inshop Service for, it will need a separate Unlimited Membership to cover it.
$19.99/m Payment Option - We require a credit of debt card to be kept on file with us, which we will bill at the beginning of each month. This a great way to spread out the cost over the course of the year.
Don’t see an answer to your question about the Unlimited Membership? Email us it: firstname.lastname@example.org